Southern Rail UK trial fabric & carpet protection

Southern Rail UK trial fabric & carpet protection


Public transport fabric seats and carpet become stained and dirty very quickly, so can a fibre protection product extend the cleanliness and life of these, and hence keep customers satisfied and coming back to use the public train system?

the challenge?

Southern Rail had a problem with seats and carpets becoming stained and dirty. This resulted in dissatisfied passengers and increased cleaning costs to maintain the required high standard of vehicle presentation.
The cleanliness of seats and carpets on trains is a major factor in the overall satisfaction of passengers. Keeping the seats and carpets clean and stain free is a high priority for train operators and can require a significant amount of time and cost to maintain the best appearance.


Unipart Rail recommended the Fiber ProTector textile protection system to reduce the time and deep clean they were doing on a daily basis, and hence all associated costs. Several trials were undertaken and full training was given to the cleaning staff.

The Fiber ProTector product was trialed at the Southern Selhurst Depot in South London. Fiber ProTector was applied using a pressure sprayer and cross spraying the fabrics to ensure full and complete coverage of the seats and carpets of their passenger transport vehicles.

The process was straight forward and fairly quick with the application to a full carriage only taking approximately 20 minutes.


Fibre ProTector allows spills and stains to be quickly removed from the fabric without permanent staining taking effect. Cleaning is therefore made easier and faster by only needing to use a damp microfiber cloth and a quick vacuum. This will cut down on labour time and cleaning products needed, dramatically extending the life of the fibres and the bright ‘new-like’ appearance of the fabrics and carpets.

The life of Fiber ProTector for this Southern Rail application is long lasting and will only require to be reapplied every 2-3 years.


Southern Rail are extremely pleased with the performance of the Fiber ProTector product and are implementing the application of Fiber ProTector across their entire fleet.

The following are the outstanding results from the application:

   75% reduction in the amount of chemicals used

   75% quicker cleaning of vehicles during turnaround operations

   50% reduction in deep cleaning time

   Improved efficiency of the cleaning teams

   Improved life of the fabrics

   Improved passenger satisfaction due to better cleanliness of the vehicles

Need more information?

We have professional teams on standby available to answer any question you have and Service Applicators to apply the Fiber ProTector textile protection system on any size commercial area or surface needed. Call us on 1800 189 907, or get in Contact with us.

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– Tony Leask, Managing Director